Tailored maintenance plans for your needs
Choosing TXO means partnering with a leader in the telecom industry who values your network’s performance as much as you do. Our experience and expertise ensure that you receive the highest quality of service, tailored to meet the specific demands of your network.
We provide dedicated support and maintenance services designed to ensure your network’s reliability and performance around the clock. This is all possible thanks to our expert team of in-house engineers, NOC (network operations centre) personnel, warehouse operations team, and customer service desk heroes.
Need more reasons to choose TXO for your network support and maintenance needs? Check out the highlights below.
24/7 network monitoring & support
Our state-of-the-art NOC operates 24/7, providing continuous monitoring and rapid response to any network issues. This proactive approach minimises downtime and ensures your network remains operational at all times, keeping your network running smoothly and efficiently.
Expert in-house engineering team
Our team of highly skilled engineers brings years of experience and expertise to the table. They are dedicated to maintaining and optimising your telecom network, ensuring it operates at peak performance.
Tailored maintenance plans for your needs
We understand that every network is unique. That’s why we offer customised maintenance plans designed to meet your specific requirements. Whether it’s scheduled maintenance or emergency repairs, we’ve got you covered.
Proactive maintenance: preventing issues before they arise
Our proactive maintenance services focus on identifying potential issues before they become major problems. This approach helps to prevent outages and extends the lifespan of your network equipment. Network reliability is our top priority. We strive to ensure that your network operates efficiently and without interruption, providing you with peace of mind. From regular check-ups to emergency repairs, we have the expertise to keep your network running smoothly.
Rapid response to network faults
In the event of a network fault, our team is ready to respond quickly and effectively. Our goal is to minimise downtime and get your network back up and running as soon as possible. In the event of an emergency, our team is ready to provide immediate repair services. We understand the importance of quick response times and are dedicated to resolving issues promptly.
Integrated logistics for seamless operations
Our network maintenance capability is fully supported by our integrated logistics services, providing a complete solution. We ensure that all necessary parts and equipment are available when and where you need them.
Customer service desk: always here to help
Our customer service desk is staffed by knowledgeable and friendly professionals who are always ready to assist you. Whether you have a question or need support, we are here to help.
Get in touch
Ready to experience the TXO difference? Contact our support team today to learn more about our services and how we can help maintain and optimise your telecom network. We look forward to partnering with you for all your support and maintenance needs.
