Cookie policy

This website is operated by TXO Systems Ltd. We specialise in providing critical telecom network hardware and asset management services to our global client base. For more information see about TXO.

This policy lays out how and why we use cookies on our websites, and offers resources that will allow you to make an informed decision regarding the acceptance, rejection or deletion of any cookies that we use. By using our websites, you consent to our use of cookies, so we recommend that you read through the information below. We also recommend that you read through our terms & conditions and privacy policy, as you implicitly consent to our terms by using our websites.

This cookie policy may change at any time, so please check it regularly. We cannot be held responsible if the information in this policy is out of date or contains typographical errors. If there’s anything you’d like to discuss with us, please don’t hesitate to get in touch. If you have any questions about this cookie policy or the information we hold about you, please contact us at:

TXO Systems Ltd
Attn: Group
Marketing Manager
Unit 3
Newhouse Farm Industrial Estate
Chepstow
NP16 6UP
UK

Email: [email protected]

If you would like this notice in another format (for example: audio, large print, braille) please contact us.

What is a cookie?

A cookie is a small file of letters and numbers which is saved by a website to your computer or mobile device and is used to record specific pieces of information. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customisation functions.

For example, if you add items to a quote cart, a cookie allows the website to remember what items you’re buying, or if you log in to a website, a cookie may recognise you later on so that you don’t have to put in your password again.

Please be aware that restricting cookies may have an impact on the functionality of our websites.

Different types of cookies

Some cookies, known as “session cookies”, are stored only for the duration of your visit to a particular website. “Persistent cookies” are different. They can be stored in the cookie file of your browser for longer periods of time – sometimes until you clear your browser’s cache manually, depending on the lifetime of the specific cookie.

Furthermore, throughout our website we may link to other websites which are owned and operated by third parties. These third parties may also use cookies in accordance with their own separate policies (which should be consulted as appropriate by the user).

A third-party cookie is one that is associated with a different domain or website than the one that you visit. For example, on this site, we use third-party cookies built by Google to enable website analytics, but as our site is not on the Google domain, this makes their cookies “third-party” cookies. For more information about the cookies we use please see the section below.

How do we use cookies?

We use cookies to improve the way our websites work. We also use third-party cookies set by Google Analytics to review our site functionality, and by Google AdWords to improve our online marketing efforts. Our websites use cookies from HubSpot to aid tracking, analytics and chat functionality. We have set out the cookies that we use and how we classify them below.

We will ask for your permission to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested, these cookies are known as “strictly necessary cookies” and can only be changed in your browser settings. Please note that rejecting all non-essential web service cookies may affect your browsing experience and certain functions within the website may not work.

When you visit our website for the first time, a cookie banner will appear and when prompted by the cookie banner you must make a selection in order to determine the additional cookies that are set on the website:

  • ‘Accept’ – analytics and marketing cookies are set.
  • ‘Cookie settings’ – you will be able to actively set the cookie settings and choose what cookies you want to permit.

However, you can change your cookie preferences on our website at any time by finding “Cookie Settings” within the green footer at the bottom of our website pages. It may be necessary to refresh the page for the updated settings to take effect.

You can read more detail about these cookies below:

Strictly necessary cookies – always active

These cookies are necessary for our website to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work as expected. In some cases, these cookies are set by third-party services that we use on our website, please note that we do not have control over how these third-party cookies work or the data that they collect or what the third party does with this information. For more information on how these third parties use your personal data collected via their social plug-ins, you are kindly referred to their respective privacy policies.

These cookies are usually only set in response to actions made by you which amount to a request for services, such as setting your cookie control preferences, adding items to a cart, logging in, or filling in forms.

DomainDescription
txo.comFor carts, currency and language preferences, form completion, and other essential website operations.
vimeo.comTo enable the video to play on our homepage and to collect analytics data such as how long a viewer has watched the video. These cookies do not track individuals.
hubspot.comHubSpot powers our live chat facility and other aspects of our website services. This cookie does not store any personal data and is set for us to be able to use. For more detail on what the cookies are implemented for, please see here: https://bit.ly/2Xx9xQN
google.comGoogle Tag Manager controls which cookies are loaded (or not loaded) onto our website as part of your session, based on the cookie preferences you set.

Analytical/performance cookies

The default for these is ‘switched off’ unless you accept them.

You can change your preferences at any time. These cookies allow us to count visits and traffic sources so we can measure, monitor and improve the performance of our website. They help us to know which pages are the most (and least) popular and to see how visitors move around the website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

DomainDescription
google.comGoogle Analytics
facebook.comFacebook Ads
hotjar.comBehaviour Analytics
linkedin.comLinkedIn Ads

In using Google Analytics cookies, it is our responsibility to ensure that you have access to the following information:

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Analytics does not store any personal information about any website users. They offer a comprehensive review of their Analytics data privacy and security commitments in Google Support.”

Using cookies for advertising/marketing

Cookies can make advertising more effective, helping us to reach our target audience and understand how well our campaigns are working. Cookies can also prevent you from seeing the same ad over and over again, which will help improve your experience browsing the web. Some types of cookie, known as “remarketing” cookies, will track your visit to a site and remind you, through ads, that you’ve visited it before.

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. The default for these is ‘switched off’ unless you accept them.

You can change your preferences at any time.

DomainDescription
google.com, linkedin.com, facebook.comTo build a profile of your interests which help to show you relevant adverts on third party websites/services.

Social media sharing cookies

We use some social sharing plugins to allow you to share certain pages of our website on social media. They write cookies as part of their service(s). These are all third-party cookies and are optional. Without them, you will not be able to use the social sharing features of our website. please note that we do not have control over how these third-party cookies work or the data that they collect or what the third party does with this information. For more information on how these third parties use your personal data collected via their social plug-ins, you are kindly referred to their respective privacy policies.

DomainDescription
Linkedin.com, facebook.com, twitter.com, Youtube.comTo enable you to use social sharing features.

How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Further information

For further reading about cookies usage, your rights, and how to control or delete cookies, we have collected the following resources:

Policy version: 8

Last reviewed: Nov-2022