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Introduction

This website is operated by TXO Systems Ltd. We specialise in providing critical telecom network hardware and asset management services to our global client base. For more information, see our About TXO page.

For full details on how we process personal data, including your rights under GDPR, CCPA, and LGPD, please refer to our Privacy Policy.

This policy outlines how and why we use cookies on our websites and offers resources to help you make an informed decision regarding their acceptance, rejection, or deletion. By continuing to use our websites, you acknowledge our use of cookies as described in this policy. Where required under GDPR, CCPA, or LGPD, we will obtain your explicit consent before setting non-essential cookies on your device.

This cookie policy may change at any time, so please check it regularly. If you have any questions about this policy or the information we hold about you, please contact us at:

TXO Systems Ltd
Attn: Group Marketing Manager
Unit 3, Newhouse Farm Industrial Estate
Chepstow
NP16 6UP
UK
Email: [email protected]

If you require this notice in an alternative format (e.g., audio, large print, braille), please contact us.


What Are Cookies?

A cookie is a small file of letters and numbers stored on your device when you visit a website. Cookies enable websites to remember user preferences, track interactions, and improve overall functionality.

Cookies are classified into:

  • Session Cookies: Stored only during a user’s visit and deleted after the session ends.
  • Persistent Cookies: Stored on a user’s device for a predefined period or until manually deleted.

Restricting cookies may impact the functionality of our websites.


How We Use Cookies

We use cookies to:

  • Improve website performance and functionality.
  • Analyse website traffic and user interactions.
  • Enable online marketing through third-party services (e.g., Google Ads, Facebook).

We also use third-party cookies (e.g., Google Analytics, HubSpot) to monitor site activity. Some third-party cookies may involve data transfers outside the UK, EU, Brazil, or California. We ensure compliance through appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.


Your Rights Regarding Cookies

GDPR & LGPD (EU & Brazil Users)

  • The right to withdraw consent at any time.
  • The right to access, correct, or delete data collected via cookies.
  • The right to request information on data transfers to third parties.

CCPA (California Users)

  • The right to opt out of the sale or sharing of personal information collected via cookies.
  • The right to know what personal data is collected and how it is used.
  • The right to request deletion of cookie-based personal data.

To exercise your rights, visit our Privacy Policy.


Managing Cookie Preferences

When you visit our website for the first time, a cookie banner will appear, prompting you to set your preferences:

  • Accept: Enables analytics and marketing cookies.
  • Cookie Settings: Allows you to customise cookie preferences before proceeding.

You can update your preferences at any time via the “Cookie Settings” link in the website footer. Changes may require refreshing the page to take effect.


Types of Cookies We Use

Strictly Necessary Cookies (Always Active)

These cookies are essential for the website to function and cannot be disabled in our systems. They include:

DomainPurpose
txo.comEssential site functionality, such as language preferences and login sessions.
vimeo.comEnables embedded videos to play without tracking personal data.
hubspot.comPowers live chat and form tracking (no personal data stored).
google.comControls cookie settings and preferences via Google Tag Manager.

Analytical & Performance Cookies (User Consent Required)

These cookies help us track and analyse user interactions to improve website performance.

DomainPurpose
google.comGoogle Analytics – Tracks visitor behavior and engagement.
facebook.comFacebook Ads – Measures ad campaign effectiveness.
hotjar.comBehaviour analytics – Tracks user interactions.
linkedin.comLinkedIn Ads – Supports ad targeting.

By default, these cookies are switched off unless you explicitly accept them.


Opting Out of Third-Party Cookies

If you do not allow advertising cookies, your data will not be used for targeted ads. California users can opt out via the “Do Not Sell or Share My Personal Information” link in the footer.

For additional details, please see our Privacy Policy.


Retention of Cookie Data

Cookies will remain stored for their defined retention period unless manually deleted. The retention period varies depending on the type and function of the cookie.


Turning Off Cookies Completely

If you do not want to accept any cookies, you can change your browser settings to block cookies (including essential ones). Note that disabling cookies may reduce website functionality.

For more information on how to manage cookies, visit:


Further Information

For additional details on how we use cookies, your rights, and how to control or delete cookies, refer to:

For any questions regarding this policy, please contact us at [email protected].


Last Updated: March 2025