In a world where network reliability is non‑negotiable, extending the life of critical infrastructure isn’t just smart, it’s essential. At TXO, our in‑house repair service is built around one clear mission: keep technology performing at its best for as long as possible.
From optical and IP systems to access, radio (microwave and RAN), and power equipment, our specialist engineers work across a wide range of technologies to deliver repairs that are fast, precise, and fully compliant with OEM standards.
Where every repair begins: expert diagnostics
Before any component is touched, every part undergoes a full visual inspection. This early stage helps us identify obvious damage, contamination, or wear.
From there, our engineers move into deep‑level diagnostics using oscilloscopes, signature analysis, and a suite of OEM‑compliant measurement tools. These techniques allow us to pinpoint the exact root cause of failure, whether it’s a faulty capacitor, a damaged trace, or a deeper circuit‑level issue.
Precision repairs that restore full functionality
Once the fault is identified, the repair process begins. This can include:
- Component replacement — swapping out failed or degraded parts
- Solder rework — correcting poor joints or heat‑damaged areas
- Trace repair — restoring broken or burnt PCB pathways
Our goal is always the same: return the part to full working order with long‑term reliability.
Testing that goes beyond the basics
Repairing a part is only half the job. Proving it works under real‑world conditions is the other half.
Using our extensive library of reference systems, we perform full soak‑testing under load. Equipment passes live traffic on a configured testbed while we monitor stability, performance, and thermal behaviour over extended periods.
Many customers even collaborate with us to build bespoke testbeds tailored to their network environment, ensuring the repaired part performs exactly as it should once reinstalled.
Software, firmware, and compatibility checks
Hardware is only part of the story. As part of our process, we verify that the correct software and firmware versions are installed. If needed, we upgrade or downgrade to ensure compatibility with your existing network architecture. This step eliminates integration issues and ensures a seamless return to service.
Reverse engineering: the secret to smarter repairs
Reverse engineering is a cornerstone of our repair capability. By analysing circuit design and developing our own schematics, we gain a deep understanding of how each board is intended to function. This allows us to identify subtle faults, validate correct behaviour, and even support equipment long after OEM documentation becomes unavailable.
Value‑added services to enhance your repair strategy
These additional services give operators and OEMs more ways to reduce downtime, improve predictability, and extend the life of critical network assets.
- Screen & clean service — For operators and OEMs managing high repair volumes, not all returned equipment requires repair. Our screen & clean service quickly identifies which units are genuinely faulty, helping you streamline maintenance workflows and reduce unnecessary costs.
- Proactive component replacements — We replace components known to fail over time, reducing the strain on field engineering teams and improving long‑term system reliability.
- Advanced replacement service — We understand how costly downtime can be, so our advanced replacement programme ensures you receive a working unit upfront, keeping your operations running while the defective equipment is returned at your convenience.
Global support, no matter the scale
Whether you’re managing a small regional network or a large‑scale global infrastructure, TXO is equipped to help. Our test and repair services are designed to reduce waste, cut costs, and keep your network running smoothly wherever you are in the world.
If you’re ready to extend the life of your equipment, reduce downtime, and improve sustainability, get in touch with TXO today.